Terms & Conditions
Last updated: January 15, 2026
These Terms and Conditions govern the use of the solucioneshorizon.com digital platform, operated by Soluciones Horizon S.A.S. (NIT 901.456.782-3), domiciled in Bogotá D.C., Colombia. By accessing and using this platform, you accept these terms in their entirety.
1. Nature of the platform
Solucioneshorizon is a real estate crowdlending platform that connects individual investors with construction project developers in Colombia. Solucioneshorizon acts as a technology intermediary and not as a financial institution. We do not collect public savings or manage collective investment funds as defined by the Colombian Financial Superintendence.
2. Eligibility requirements
To use the platform's services, the user must: be over 18 years of age; have legal capacity to enter into contracts in Colombia; provide truthful and up-to-date information during the registration process; comply with applicable anti-money laundering and terrorist financing (SARLAFT) regulations.
3. Investment risks
Investments made through the platform carry inherent risks, including: risk of partial or total loss of invested capital; risk of delays in construction or project delivery; risk of variation in projected returns; risk of illiquidity, as investments may not be easily convertible to cash before project maturity. Past returns do not constitute a guarantee of future results.
4. User obligations
The user agrees to: use the platform in accordance with current Colombian legislation; not engage in fraudulent or deceptive activities; maintain the confidentiality of their access credentials; immediately notify any unauthorized use of their account; not use the platform for purposes other than those established in these terms.
5. Intellectual property
All platform content, including texts, graphics, logos, images, software, and source code, is the property of Soluciones Horizon S.A.S. or its licensors. Its reproduction, distribution, or modification without prior written authorization is prohibited.
6. Limitation of liability
Solucioneshorizon shall not be liable for: losses arising from investments made by the user; service interruptions due to technical causes or force majeure; errors or omissions in information provided by project developers; indirect, incidental, or consequential damages arising from the use of the platform.
7. Dispute resolution
Any dispute arising from these terms shall be initially resolved through direct negotiation between the parties. In case an agreement is not reached, the parties shall submit to arbitration administered by the Arbitration and Conciliation Center of the Bogotá Chamber of Commerce, in accordance with its current rules.
8. Termination
Solucioneshorizon reserves the right to suspend or cancel user access to the platform in case of breach of these terms, suspicious fraudulent activities, or by requirement of competent authorities.
9. Modifications
We reserve the right to modify these terms at any time. Modifications will be notified to registered users via email and will take effect 30 days after publication on the platform.
10. Applicable law and jurisdiction
These terms are governed by the laws of the Republic of Colombia. For any matter not subject to arbitration, the courts and tribunals of Bogotá D.C., Colombia, shall have jurisdiction.
11. Contact
For inquiries related to these terms, you may contact us at: Soluciones Horizon S.A.S., Carrera 11A #93-52, Office 401, Bogotá D.C., Colombia. Email: legal@solucioneshorizon.com. Phone: +57 (601) 742-8193.